Legal notice


TERMS OF SERVICE

Last Updated: July 24, 2026

Welcome to Sona Fey.

These Terms of Service ("Terms") govern your access to and use of www.sonafey.com (the "Website"), including all products, services and content offered through the Website.

By accessing or using this Website, you agree to be bound by these Terms. If you do not agree with these Terms, please do not use this Website.

1. BUSINESS INFORMATION

Business Owner: Süreyya Akbaş

Brand: Sona Fey

Tax Office: Pendik

Tax Number: 40397131536

Business Address:

Doğu Mah. Oltu Sk. Eser Apt. No:12

İç Kapı No:13

Pendik / İstanbul

Türkiye

Email: info@sonafey.com

Website: https://sonafey.com

2. ELIGIBILITY

By using this Website, you confirm that:

  • You are at least 18 years old or have permission from a parent or legal guardian.

  • You have the legal capacity to enter into binding contracts.

  • All information provided by you is accurate and complete.

3. PRODUCTS

We make every effort to display our products, colors and descriptions as accurately as possible.

However, due to differences in screen settings, lighting conditions and device displays, actual colors may vary slightly.

Minor variations resulting from handcrafted details, embroidery, fabrics or production techniques shall not be considered defects.

4. PRODUCT AVAILABILITY

All products are subject to availability.

We reserve the right to:

  • discontinue products;

  • modify product specifications;

  • change prices;

  • limit purchase quantities;

  • refuse or cancel orders where necessary.

5. PRICING

All prices displayed on the Website are shown in the applicable currency selected by the customer.

Prices may change without prior notice.

Obvious pricing errors may result in cancellation of an order before shipment.

6. PAYMENT

Payments are securely processed through authorized payment providers.

We do not store or have access to your complete payment card information.

Orders will not enter production or shipping until payment has been successfully authorized.

7. ORDER ACCEPTANCE

Submitting an order does not automatically constitute acceptance.

An order becomes accepted once payment has been verified and an order confirmation has been issued.

We reserve the right to refuse or cancel orders for reasons including but not limited to:

  • suspected fraud;

  • pricing errors;

  • product unavailability;

  • payment authorization failure;

  • violation of these Terms.

8. SHIPPING

Shipping times displayed on the Website are estimates only.

Actual delivery times may vary due to:

  • courier delays;

  • customs procedures;

  • weather conditions;

  • public holidays;

  • force majeure events.

9. RETURNS

Returns and refunds are governed by our separate Shipping & Returns Policy and Distance Sales Agreement.

Customers should carefully review those policies before placing an order.

10. INTELLECTUAL PROPERTY

All content available on this Website, including but not limited to:

  • photographs;

  • videos;

  • product designs;

  • graphics;

  • logos;

  • trademarks;

  • text;

  • software;

  • layout;

  • branding;

  • visual identity,

is owned by or licensed to Sona Fey and is protected by applicable intellectual property laws.

No content may be copied, reproduced, distributed, modified, published or commercially exploited without prior written permission.

11. USER CONDUCT

You agree not to:

  • violate any applicable law;

  • misuse the Website;

  • interfere with Website security;

  • upload malicious software;

  • attempt unauthorized access;

  • submit false information;

  • impersonate another person.

12. ACCOUNT SECURITY

Customers are responsible for maintaining the confidentiality of their account credentials.

You agree to notify us immediately if unauthorized use of your account is suspected.

13. LIMITATION OF LIABILITY

To the maximum extent permitted by applicable law, Sona Fey shall not be liable for:

  • indirect damages;

  • incidental damages;

  • consequential damages;

  • loss of profits;

  • business interruption;

  • delays caused by third parties;

  • customs delays;

  • courier delays.

Nothing in these Terms excludes liability where exclusion is prohibited by mandatory consumer protection laws.

14. FORCE MAJEURE

Sona Fey shall not be responsible for delays or failure to perform caused by circumstances beyond its reasonable control, including:

  • natural disasters;

  • war;

  • strikes;

  • epidemics;

  • transportation interruptions;

  • customs restrictions;

  • governmental actions;

  • internet outages;

  • payment provider failures.

15. PRIVACY

Our collection and use of personal information is governed by our Privacy Policy.

16. THIRD-PARTY SERVICES

Our Website may integrate services provided by third parties including:

  • Shopify

  • Payment providers

  • Shipping carriers

  • Analytics providers

  • Marketing platforms

We are not responsible for the independent policies or practices of third-party service providers.

17. GOVERNING LAW

These Terms shall be governed by the laws of the Republic of Türkiye.

Any dispute arising from these Terms shall be subject to the jurisdiction of the competent Consumer Arbitration Committees and Consumer Courts where applicable under Turkish law.

18. MODIFICATIONS

We reserve the right to update these Terms at any time.

Updated versions become effective immediately upon publication on the Website.

Continued use of the Website constitutes acceptance of the revised Terms.

19. CONTACT INFORMATION

For any questions regarding these Terms, please contact:

Süreyya Akbaş

Sona Fey

Doğu Mah. Oltu Sk. Eser Apt. No:12

İç Kapı No:13

Pendik / İstanbul

Türkiye

📧 Email: info@sonafey.com

📞 Phone: +90 541 363 39 20

🌐 Website: https://sonafey.com